We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unopened or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Delivery time is calculated from the date of shipment. If your order is not being shipped. Please contact our costumer service. We are not responsible for delays in logistics. In the case of a return, shipping costs are at the customer's expense. Any questions contact support@kaiserofficial.com.
